Tistook Delivery or Shipping Disclaimer:

The Tistook.Com Promises:

We promise to make every moment as graceful as can be with warm personal services, fortified with respect and professionalism.

We assure you of a full refund or replacement in case you are not satisfied with our services. Customer satisfaction is something we take most seriously and we are constantly trying to improve our services. But we cannot do this successfully without your feedback. We value all our customers and orders. Here please go through this shipping disclaimer and be informed and clear about our products and services, how much we care about our customers and orders.

Tistook Network delivers best products.

Tistook ships its products to almost all parts of India. Orders placed will be shipped within 24* hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges: A fixed shipping charge of Rs. 50/80/100 as per location local/regional/national is applicable on all orders below Rs. 999/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.

For orders equal to or above Rs. 999 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50/80/100 as per location local/regional/national shipping charge will be added to the shipping charges for all orders below Rs. 999 (with exclusions as above).

The shipping charge applicable per quantity of the product can be checked by entering your pin code details on the product pages and the total shipping charge applicable on the order will be the sum of the charges for all chargeable product(s) in your order (+ Rs. 50/80/100 as per location local/regional/national for orders below Rs. 999). The order level charge will be visible to you in the cart as well as when you enter the shipping address while you are checking out with your order.

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.

The shipping charges can be modified by Tistook at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Every once in a while, Tistook brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.

Order Changes and cancellations:

Tistook is unable to cancel or change product or address orders already in process and out for delivery.

Same day or midnight or Remote location orders are processed immediately and usually not possible to change anything. Only changes in the orders can be entertained 24 working hours prior to the delivery date in Domestic deliveries unless confirmed by our customer care team via email.

For Courier Orders, you are advised to intimate its 5 working days prior to the date of delivery unless confirmed by our customer care team on email.

Problem With An order:

Tistook always tries its level best to give the best times and quality service to its customers. All our business affiliates are key professionals in their area and they understand the languages of clothes and means delivering thing to someone.

If, at any time you face any problem with an order, please let us know immediately by email or speaking to our customer care team. They will definitely help you on your query. It is not possible  to give time of delivery to rural location addresses, hotels, hospitals, military or army areas.

Tistook advice you to place your orders on major festival or occasion at least 2 days in advance. Because sometime it happens courier and express products may not be delivered combining. In those cases, we reserve the right to execute the deliveries separately or in installments, which shall not receive you from your obligation to accept and pay for remaining deliveries. Our service provider business partner does not call prior to delivering packages and we cannot guarantee the time of delivery.

Experience the happy, safe and secure online shopping at Tistook.

Thank you for your time and consideration. Please share your feedback with us at sale@tistook.com or info@tistook.com

Thanks & Regards,

Team Tistook

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